Billing Terms and Conditions

This Billing Terms & Conditions policy outlines how payments are handled for all purchases made through Diventerra.

1. Accepted Payment Methods

We offer secure payment options, including:

• American Express
• Diners Club
• Mastercard
• Visa

All transactions are processed in U.S. Dollars (USD).

2. Payment Requirements

• Full Payment:
  All orders must be paid in full at checkout.
• Order Confirmation:
  Orders are confirmed only after successful payment authorization.
• Failed Payments:
  If a payment is declined or fails, the order will not be processed and will be automatically canceled.

3. Pricing and Charges

• Currency:
  All prices displayed are in USD.
• Price Changes:
  We may update pricing at any time without prior notice.
• Final Amount:
  The total shown at checkout is the final amount charged.

4. Security

• Secure Payments:
  All transactions are encrypted using SSL technology and processed through trusted payment gateways.
• Card Information:
  Diventerra does not store full credit card details.

5. Refunds and Billing Issues

• Refunds:
  Refunds are issued according to our Return & Refund Policy.
• Disputes:
  If you experience a billing issue, please contact us at support@diventerra.com before initiating a chargeback.
  We reserve the right to dispute invalid or fraudulent chargebacks.

6. Fraud Prevention

• Orders may be reviewed for suspicious activity
• We may cancel orders that appear fraudulent
• Additional verification may be required for high-value transactions

7. Contact Information

Diventerra

Address: 49 Gardner St, Worcester, MA 01610, USA
Email: support@diventerra.com
Phone: +15085523145

Customer Support Hours:
Monday – Friday, 9:00 AM – 5:00 PM (EST)

We aim to respond within 24 hours during business days.