We accept American Express, Diners Club, Mastercard, and Visa. All payments are securely processed in USD.

Your order is confirmed once your payment has been successfully authorized. Orders with failed payments are not processed.

Orders may be canceled or declined at our discretion, especially in cases of suspected fraud, pricing errors, or unavailable items.

We currently ship within the United States only. International shipping is not available at this time.

• Order Cut-Off Time:
  Orders placed after 5:00 PM (EST) will be processed on the next business day
• Processing Time:
  Orders are prepared within 1–2 business days (Monday–Friday)
• Transit Time:
  Once shipped, delivery typically takes 2–3 business days (Monday–Friday)
• Estimated Delivery Time:
  Most orders are delivered within 3–5 business days from the date of purchase (Monday–Friday)

Yes, we provide free standard shipping on all U.S. orders with no minimum purchase required.

You may return eligible items within 30 days of delivery. Items must be unused, in original condition, and include all packaging.

See our full Return & Refund policy.

We cover return shipping for defective, damaged, or incorrect items. For other returns, customers are responsible for shipping fees.

Refunds are processed within 7 business days after inspection and are issued to your original payment method.

Yes, all transactions are protected using SSL encryption and processed through secure payment providers. We do not store full card details.

Your information is used to process orders, provide support, improve services, and ensure security. For full details, please review our Privacy Policy.

You can contact us at support@diventerra.com or call +15085523145. Our support team is available Monday–Friday, 9:00 AM – 5:00 PM (EST), and we aim to respond within 24 hours during business days.